Policies & FAQs
Delivery, Setup & Travel Policy
Everything you need to know about how we operate — from service areas and setup logistics to booking and cancellation policies.
Service Area
Marrero, LA and the Greater New Orleans area. Travel fees apply beyond ~15 miles.
Setup Window
We arrive 2–3 hours before your event. Takedown is scheduled after the party ends.
Delivery Included
All packages include delivery, professional setup, and full takedown at no extra charge within our service area.
Cancellation
Cancel 7+ days out for a credit toward a future booking. Within 7 days, the deposit is non-refundable.
Delivery & Travel
Setup & Space
Booking & General
Still Have Questions?
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